Rochester Aluminum Smelting Canada Limited will endeavor to provide its good and services that not only respects both the independence and dignity of all persons, but also encourages integration and quality of opportunity to all.
Rochester Aluminum Smelting Canada Limited is also committed to continue to identify and remove any barriers that may impede the ability of persons with disabilities to access our goods and services. These of course include customers, suppliers, as well as all employees to ensure a safe and diverse working environment.
In addition, Rochester Aluminum Smelting Canada Limited will continue to permit the use of personal assistive devices, as well as service animals and all support persons, where and when necessary.
Rochester Aluminum Smelting Canada Limited will maintain ongoing training for all employees who interact with public on the company’s behalf, which will ensure that communication with persons with disabilities is respectful and in a manner that takes in account the persons’ disabilities.
Going forward, Rochester Aluminum Smelting Canada Limited will endeavor to provide training where necessary to all new employees in the good and services area of the facility’s well as advising of any changes to the policies, practices and procedures governing the provisions of goods or services to persons with disabilities to all employees in the required areas.
To continue to review the AODA requirements to meet the current customer services standards.
Instruction on how to interact with people with disabilities who use assistive devices or require the assistance of a supportive person, or service animal.
Instructions on how to use any equipment or devices available at Rochester Aluminum Smelting Canada Limited facility or that is otherwise provided, that may assist people with disabilities access to our facility.
Instruction on what to do if a person with disabilities has difficult accessing Rochester Aluminum Smelting Canada Limited. The training of every person who participates in the developing the companies’ policies, practices, and procedures on the accessibility topics.